New owners...
Flowers & Baskets has new owners as of July 2012. The new owners are wonderful. Anytime that we have ordered flowers they have exceeded our expectations and were beautiful! Try them out, you'll love them!
I ordered what was supposed to be GORGEOUS bouquet of lavender roses with white buds. I paid for the bunch with 17 stems of the lavender in a pretty vase. They called me and ask if they could you a vase that was very similar, which was fine... The flowers arrived, THANKFULLY I live at the address they were delivered to or I would have never known how gypped i was! What arrived was a HIDEOUS display of roses that were not even placed well with one randomly sticking up and the fact there were only 12 stems and not 17. Needless to say i called the place i placed the order with and canceled my order and got my money back. They can have their flowers back because my mother deserves much better than that crap they called flowers that they delivered. Oh yeah, I had to accept the delivery and take the wrong flowers back myself the next day, the delivery guy said he couldn't take them back even though they were wrong. HORRIBLE. I definitely told the company I purchased the flowers from they should pull their contract with this florist.
At any rate, a special thanks to you Ms. Gail for taking all my calls and for reassuring me that the flowers would arrive at the funeral home on time and be just as perfect as the picture online. Thank you for texting a picture of the flowers to me as well to calm my nerves since I cannot be there physically to see it in person. Great customer service warrants great support and word of mouth! Again, thank you so very much & keep up the wonderful hospitality and customer service!
I can't say enough about Flowers & Baskets Florist! Someone very dear to me passed away and without hesitation I placed an order with this floral shop because of the various options but more importantly because of the beautiful pictures of arrangements displayed online. I also loved the fact that this place had at least one other good review which I couldn't even seem to find with the other flower shops in the area.
So DISAPOINTED! Ordered flowers to be delivered today, for Mother's Day. The flowers looked awful! Called and was reassured new ones would be brought by my mothers office. The owner of the floral shop came by and took my mothers flowers without giving her new ones, two hours after promised. I bought this gift for my mother so that she may have them on her desk throughout her work day. Now it is 1 o'clock and my mother has no flowers on her desk. The owner then decided to tell my mother how much I paid for the flowers and the break down of that goes in the vase. She was so rude to my mother, embarrassing her in front of her coworkers. I will never be using this shop again! I live 6 hours away from home and this is something that I can do for my mom to let her know I'm thinking of her, a sweet gesture has turned into a nightmare. If you are looking for quality, then please look elsewhere!
Flowers Baskets Florist is a US Florist based in Sumter, South Carolina. Flowers Baskets Florist is located at 29 W Calhoun St, Sumter, SC 29150, USA.
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