Customer service is awful! Young guy with tattoos and twitchy left eye cost business about 5k. Will be going to Lee transport in Columbia from now on. I would rather set my money on fire than hand it to them
Very good prices
Cluttered small town store with a ton of different types of products. Anything truck related I'm sure they can get. That said, the place is clean, the staff are very friendly and helpful. I ordered a truck box and it arrived next day. The gentleman helped me put it into my truck and gave me some installation tips even though I didn't pay them to install it. I got a good price and walked away satisfied. I will come back.
My first experience here with Jan and young man named allen (or maybe Alex?) Was good. But.. Went ....not only down hill but over the cliff with the second interaction ; from the moment I met Denise until 2 ( that were rude ) of the 3 men loading up my daughter. A misunderstanding that would have costs 10 minutes and not near the energy if you could have been kind and not mean... And I would have been a customer for life.
Spent almost $1,000 on a fuel tank/toolbox combo, it didn't work, and when I tried to have it fixed the next day Rob at Dixie Products tried to make it out to be my fault. Finally got them to fix the issue "which was determined not to be an issue that I caused" then a few months later my tank started leaking, caused me hundreds in lost fuel, they made me pay to have it fixed when it should have been covered under warranty, they took the old tank and "told me it was destroyed" I believe they plan to repair it and sell it. After I told people thats where I got my tank from I was informed that they do bad business like that. BE VERY CAREFUL WHEN CONSIDERING THEM TO DO WORK FOR YOU!!
Dixie Products Inc is a US Storage based in Sumter, South Carolina. Dixie Products Inc is located at 1255 N Lafayette Dr, Sumter, SC 29150, USA.
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