Hit a deer while traveling for work and caved the wheel well in. They were able to get me back on the road very quickly and for a reasonable price. Could not have asked for a better experience.
Did very good work on my vehicle and the text alerts were very helpful.
If I could give negative 5 stars I would. This place sucks very friendly people but their work is horrible. I've never in my life seen a more horrible body shop than this. My wife had got into a fender bender need less to say the work that they have done is down right disrespectful front end between the hood and grill is a small dent like it was folded up,paint is not smooth around edges just horrible.
They broke my light cover and didn't put all my trunk parts back in place.
I would never recommend anyone to this place. We got in an accident and needed somewhere that did mechanic work and body work. Thats why we used them. They told the insurance company it would take 10 days to fix. Two months later we got our car back. They never called us once about what was going on with the car or why it was taking so long to fix it. The only phone call we received from them was the one saying the car was ready after 2 months. They were all very friendly when we picked it up and the car looks good, but they should have called us with updates and reasons why it took so long. We even had to pay out of pocket for the rental car because the insurance company said it should have been ready in 10 days. The people at this shop just said to take it up with the insurance company. So we got in an accident that wasn't our fault and had to go 2 months without our car and pay for our own rental because it took them so long. Don't use them unless you have a back up vehicle to use.
John Harris Body Shop is a US Car Repair based in Sumter, South Carolina. John Harris Body Shop is located at 1196 Broad St, Sumter, SC 29150, USA.
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