I keep trying my best to get the pizza from here in hopes it will be correct. They always seem to just miss it. One time it was the lack of ingredients, next time it was under cooked, next time they were out of chicken. It just seems like they can't do it all together to always make a quality product. I have tried to contact the corporate help desk, but they just ignore any issues you have with the individual stores.
Pizza service is slow, took them almost 30 minutes for a carry out from order to putting it in my hand.
On-line orders are normally prepared incorrectly. Inconsistent on quality of the pizza. Inconsistent on quantity of toppings.
"Pizza was floppy/ soggy and was squished to hell when delivered. The chicken was soggy, too. Then there's the super fun olive pit that I found on my pizza... With my teeth. OW!"- was my original comment with 1 star.
I agree no cheese. Service is horrible. And they don't deliver to many locations due to system not being able to locate. New address, new subdivision and I stay 3 miles away. unbelievable. Better option Dominoes or Papa John's. And guess what they both deliver.
I texted a coupon for a free large pizza, because I was dissatisfied with my previous order. So, I decided to give them one last chance. They TOTALLY redeemed themselves. The pizza, the wings, the dessert, and the delivery time were all perfect!
Update
Ordered pizza this evening and it’s going on an hour for delivery. I called the restaurant and they said they waiting on the driver to get back to deliver our pizza. I’m kindly pissed at the moment! Our food better not be cold! And couple weeks ago, I ordered pizza from the same store and winded up with two orders! I’m not pleased...they don’t even deserve one star!
Pizza Hut is a US Meal Delivery based in Sumter, South Carolina. Pizza Hut is located at 1 Alice Dr, Sumter, SC 29150, USA.
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