Let me preface this by saying I travelled nearly 200,000 miles this year and stayed in MANY hotels. I read the crappy reviews and thought that it can’t be that bad, well ladies and gentlemen, it is that bad!!! You should immediately stop reading my review and start thinking of another place to stay. But if you decide that you must keep reading then I’ll give you the good news and the bad news. The good news: I’m still alive. The bad news: just barely! This is the noisiest hotel I’ve ever stayed in! I’m actually writing this while sitting in this crappy roach room and listening to the guy next door yelling at his family. It’s true, ppl have written reviews about how paper thin the walls are, I’m sandwiched with a lack of privacy - yelling, stomping, laughing, the TV next door...it’s loud, it sucks. But wait, there’s more...roach motel, did I say roach motel?....why yes I did! I won’t even explain it, I’ll just upload the photos I took of them. Seriously, don’t stay here, let me be the only one that takes one for the team...you don’t have to do it, spare yourself, your family. You will do yourself the biggest favor you can possibly do for yourself! Google will hate you, you will hate you, if you read this review and think, “I’ll give it a shot, it can’t be that bad.” The only time you want to stay here is if you are doing a 24-48hr No Sleep Challenge, you will be guaranteed to not get any!
The front desk person that was on duty was named Laura and she was the sweetest, best dressed, woman I have ever met. And her nails were gorgeous. She was very helpful and explained the details for breakfast and the wifi. She is definitely the face that should great everyone due to she was friendly and made me fell welcome
When I checked into my room I was put into a different one than I was supposed to be. Since the room was booked by a travel site, they had to be contacted about the issue. The hotel couldn't move me. The travel site contacted the hotel and the lady at the desk was able to move me. She was absolutely wonderful about the whole situation. The hotel itself is nice and clean. They were doing some remodeling so it was a little noisy during the day but not too bad. The breakfast was delicious. It's back from the road so there's no road noise. Nights are quiet.
This place is a joke. We arrived around 10 PM to check in for a reservation I had made well in advance. When we got to our room it was filthy, trash everywhere, bed slept in, it had never been cleaned from the last guest who stayed in it. We went back to the front desk and told them it was dirty and they said we were out of luck because they had a full house. Then they asked "how dirty is it?" Like if it was only a LITTLE bit slept in and trashed we would be okay to just deal with it..? Seriously? So then they basically sent us out to find another hotel at 11 PM with not so much as an apology. When I tried to call the next day to speak with a manager I was offered a 5 dollar discount if I wanted to come back and stay for one night. 5 dollars and still no apology. Absolutely ridiculous. Long story short, don't waste your time or money here because from housekeeping to management, no one here knows how to do their job correctly.
Front desk, Gloria, was very friendly and inviting. The room was clean but walls are paper thin and other guests don't seem to respect late night/early morning sleep. This shouldn't reflect on the ratings, but the quality of this place isn't high. Decent price for not having reservations though.
Country Inn Suites By Carlson Sumter Sc is a US Lodging based in Sumter, South Carolina. Country Inn Suites By Carlson Sumter Sc is located at 2491 Broad St, Sumter, SC 29150, USA.
Please contact with Country Inn Suites By Carlson Sumter Sc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Country Inn Suites By Carlson Sumter Sc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Sumter