This property management team has been with me for a couple of years now and they are like extended family. I transferred from a different company in town that I wasn't pleased with. Jessica and Tiffany know my property inside and out, and stay in touch with my tenants so I don't have to stress for a moment. The team works very hard to ensure my place is rented as soon as possible. If I ever have concerns, they make it a top priority to help take good care of my tenants . Even though I'm 8 hours away, when I call I don't even have to mention my last name. I feel confident I'm in good hands and that means so much to me.
Absolute nightmare. We had a one year lease, wanting to stay another year, and we had to notify them that our lease was up. Our particular owner was completely in the dark about what was going on (hvac issues), and took over a month to get it fixed.
After 3 hours of talking with property management and home owner, we came to the conclusion that Advantage Realty, had not communicated with us, tenants, and the home owner as they were obligated to. We have since signed a new lease for another year, only because we can't afford to buy our own home at the present time.
Love Advantage Realty! The property management staff was wonderful to work with and answered all of our questions and was very helpful!
My experience with the property management service offered was awful. Communication within the office is absolutely atrocious. It will take weeks and sometimes months to get answers to basic questions as you get bounced around from one person in the office to the next. As the home owner, I was never notified of repairs to the house until my monthly payment was less than expected and I contacted them to ask what happen. I then tried to bring these concerns up to the office manager who never replied. When our contract expired and I informed Advantage I would be moving on from their services, they continued to put off their move out inspection of the property. They withheld the keys and wanted me to waive them of their responsibility in the move out inspection. Avoid this company at all costs. Much better options available in Sumter.
My name is Angela Sumpter Hastie I went into office to look at rental property and the customer service I received was just outstanding. Thank you
As of June 13, 2017. Will update as needed.
3 weeks after signing a new lease, and returning said lease, we were given a 30 day notice (in the mail) because the owner did not want to renew the lease. 12 days after said notice, we finally had contacted the property manager after multiple days of trying to figure out what is going on.
Advantage Realty Group Inc is a US Real Estate Agency based in Sumter, South Carolina. Advantage Realty Group Inc is located at 2573 Broad St, Sumter, SC 29150, USA.
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