I stayed two nights. Rooms were good except for the terrible pillows. My only real issue is breakfast was basically sold out for us and most people when I was there. They didn’t keep up with the food or neatness in the dining area. We had to leave and eat elsewhere. WiFi was in and out. Location in Sumter, SC is good access to eating out and shopping
My experience was great, comfortable bed, breakfast was ok just need some seasoning. We came into town for my father unfortunately untimely death. But the customer service by the front desk staff was excellent, especially Nicole. She made us feel comfortable and at home during this grieving time. Housekeeping service was excellent as well. If I'm ever in Sumter again I will recommend this hotel hands down.
We stayed last weekend on our way to Charleston. On the way home we realized we had left something very valuable to our son I'm the room. We called and Nicole ran upstairs to check. Sure enough it was still there, praise God. She offered to ship it to our home so we didn't have to come 2 hours back out of our way. Not only did she have it shipped but put me at ease when i called back the next day to see of it had been shipped yet. Ups called within 20 minutes of that call with the item in hand. It arrived Thursday with a cute picture on the box and well wishes that it was again safe at home. Thank God for people like Nicole. She could have just brushed it off and said it was gone but instead went out of her way to make sure things went well. Thank you Nicole
I chose the hotel somewhat for location. Had to clean the toilet seat as it was dusty from what it looked like construction residue. The carpet was wet/humid. Bed didn't look like it was changed from previous guest, or at least had some marks. I was grossed enough. Didn't want to touch the towels. Put a shirt over the pillow and was like it's super late f it I'll stay and survive. Breakfast was ok. Maybe nothing wrong with it, but didn't wanna touch the egg or rest of the prepped food.. yea I'm not recommending this place to anyone...
Hotel was decent, rooms weere clean, breakfast was exceptional. Staff was great. I would stay again if in the area. Housekeeping comes in after one knock or no knock so be sure to put three latch on the door. Pool was dirty filled with bugs and leaves, I cleaned it myself the first day because my kids really wanted to swim. By the 3rd day water was green.
Sleep Inn is a US Lodging based in Sumter, South Carolina. Sleep Inn is located at 2510 Broad St, Sumter, SC 29150, USA.
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