I can't complain the place is superb, the staff they were very helpful. One of the manager Miss Alicia the best customer service representative i have encountered keep up the good works
The housekeeping staff needs retrained, period. The first room they gave us had smelly sheets and uncleaned surfaces on the end table and in the bathroom. After we requested a change of room, we found the next room better, but only slightly. There were still unclean surfaces in the bathroom, and while the bed didn't stink like the previous one, it didn't smell fresh and clean either. The front desk as extremely apologetic and accommodating, and they are the only reason I am giving them two stars.
Last minute changes had me staying 4 nights in a row on two different reservations (3 and 1). They blended the reservations together and made it seamless. It sounds simple, but I know they did some manual work behind the scenes. I only verbally told them upon checkin.
Clean and quiet. My husband and I always stay here when we are in town to visit family.
The building is quite new and very clean. Staff is friendly and accommodating. Breakfast was decent, love that it is included in your stay. Great hotel overall, especially at this category of Marriott hotels. Far better than most other Springhill Suites at which I've stayed.
Springhill Suites By Marriott Sumter is a US Lodging based in Sumter, South Carolina. Springhill Suites By Marriott Sumter is located at 2645 Broad St, Sumter, SC 29150, USA.
Please contact with Springhill Suites By Marriott Sumter using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Springhill Suites By Marriott Sumter opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Sumter